Frequently Asked Questions

A selection of the most asked questions

For Homeowners

MyHomelyHub is an all-in-one platform that connects homeowners with trusted service providers for all home-related needs, from plumbing and electrical work to cleaning and pet sitting.

Simply enter the service you need and your location. You’ll see a list of professionals, their ratings, availability, and pricing that match your needs. Choose the one that suits you best and book instantly!

Alternatively you can post yoour own homely jobs for service providers in your area to quote you for.

 All of our premuim gold verifired providers are fully vetted and go through a verification process, including trade and legal documentation, reviews and references and thorough checks for added trust and reliability.

Payments are securely processed through MyHomelyHub’s platform, ensuring a safe and hassle-free transaction.

Yes! After a job is completed, you’ll have the opportunity to rate and review the provider, helping others make informed decisions.

We encourage you to communicate directly with the provider to resolve any issues. If necessary, you can reach out to MyHomelyHub support for further assistance.

Yes! Homeowners can browse, book services, place basic ads and manage bookings for free. 

However we do have subscription upgrades for urgent jobs, featured jobs and poeple/companies witha  lot of job postings.

For Service Providers

Signing up is quick and easy! Just create an account, provide details about your services, and depending on your subscription complete the verification process, verified providers get 75% more exposure and work than non-verified.

Once signed up you can start listing your services, create alerts from posted jobs that match your services and take on all the bookings you can handle.

Homeowners can find and book your services directly. You’ll receive notifications for job requests and can accept or decline based on your availability.

Payments are processed securely through our platform and deposited into your account after job completion.

Yes! We offer free and premium subscription plans. Premium plans unlock additional benefits, including higher visibility, priority placement, and enhanced verification badges.

Absolutely! You have full control over your pricing and availability.

 

Customers can leave reviews after a completed job. Higher ratings help you attract more clients and grow your business.

 

We understand that emergencies happen. If you need to cancel, we recommend notifying the homeowner as soon as possible to maintain a good reputation.

 

Yes! Our support team is available to assist you with any issues or questions you may have.

 

 

General Questions

We are launching in the UK first, with plans to expand globally in the future.

Yes! We take data privacy seriously and follow GDPR regulations to ensure your information is safe.

 

You can reach us through our contact page, email us: support@myhomelyhub.com or live chat support. or through our web based chat

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